Tri-State Waste & Recycling — SMS Privacy Policy

Information We Collect and Why We Collect It

We collect personal information necessary to provide our waste hauling and container rental services. This includes your name, mobile phone number, service address, and information related to your service requests, such as scheduling, delivery/pickup confirmations, and billing.

How We Use Your Information

Information collected for SMS/text communications is used solely to provide service-related updates, including dumpster rental inquiries, quotes, scheduling, delivery/pickup confirmations, billing, account updates, and customer support.

No Sharing or Selling of Mobile Information

We do not sell or share your SMS opt-in data or consent records with third parties or affiliates for marketing or promotional purposes.

Permitted Sharing

We may share information with service providers who help us deliver text messages, such as our SMS platform provider and mobile carriers, solely as necessary to send and deliver your messages. These providers are not permitted to use your information for their own marketing purposes.

Data Security

We take the security of your personal information seriously and have implemented reasonable technical and administrative safeguards to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to provide our services and to comply with applicable legal obligations.

Your Rights

You may opt out of receiving text messages at any time by replying STOP. Reply HELP for help, or contact us using the information below. You may also contact us to ask what information we hold about you or to request that it be corrected or deleted.

Message Frequency and Rates

Message frequency may vary. Message and data rates may apply.

Policy Updates

We may update this policy from time to time. Any changes will be effective immediately upon posting to this page.

Contact Us

If you have questions about this policy or how we handle your information, please contact us at 215-288-8797 or info@tswaste.com.